Online Services

crompton.co.in Online Complaint Registration

Crompton Greaves Consumer Electricals Limited. We are one of the leading consumer companies in India with a 85+ years old brand legacy.

Service Name Online Complaint Registration
Organization Crompton
Applicable For All People
Application Mode Online
Applicable State/UTs All India
Apply Online https://care.crompton.co.in/CromptonLandingPage/

As of February 2016, we are an independent company under professional management and have 2 business segments – Lighting and Electrical Consumer Durables. We market our products under the “Crompton” brand name in India and select export markets.

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Crompton Complaint Online Registration

Steps :
Step 1 : Go to the official website of Crompton Support
Step 2 : Next, select your are a Consumer or Dealer/ Retailer
Step 3 : Enter your Mobile Number as per your selection
Step 4 : Enter the OTP and Validate your OTP
Step 5 : Enter the consumer details and click on “Next” button
Step 6 : Enter your complaint and click on “Submit” button to complete your registration.

Factors To Be Considered While Buying Crompton Water Heater

a) Size of the family:
Your daily water requirement is the one of the main factor that should decide the capacity of your water heater. Given below is a rough idea of the capacities required for average use.

Please note that this is indicative as capacities vary according to water usage patterns, inlet water temperature and weather conditions.

Capacity Criteria:
** 6-10L 2 person per bathroom
** 15L 1 – 2 person per bathroom in cold climatic location
** 15L or more 3 – 4 person per bathroom
** 25L 3 – 4 person per bathroom in cold climatic location
** 35L or more More than 4 person, bath tubs

Instant water heater Kitchen, mild hot water requirement

b) Energy efficiency
Energy efficiency products are good for your pockets and our environment. So, it’s a smart option to go with water heaters which are less power consuming and highly efficient.

The energy efficiency of the water heater is indicated by its energy star rating i.e. higher the rating, higher the energy efficiency of the product. Crompton comes highest range of 5 star water heater which are energy efficient.

c) Water type
Many people underestimate the damage caused by hard water to your water heaters. Hard water contains high levels of mineral salts like calcium and magnesium. The minerals present in the hard water can cause scaling. Over a period of time, this starts interfering with the efficiency of the water heaters.

Crompton has a range of water heaters under HIGH PERFORMANCE SERIES with Triple Shield Technology which is also suitable for heating hard water.

d) Pressure compatibility
Most water heaters available in the market are prone to leak when exposed to high water pressure. Crompton’s range of water heaters have high pressure withstanding capacity (upto 8kg/cm2) which ensures that they can be installed in high rise building compatibility. So it can be safely installed in hi res buildings.

Crompton General FAQ’s

Q) Is Crompton a listed Company?
On 13th May 2016, Crompton got listed on National Stock Exchange (NSC).

Q) How do I apply for a job at Crompton?
To know about the latest jobs at Crompton, kindly check our careers section.

Q) Where can I get the latest copy of Crompton’s Annual Report
You can download the latest copy of our Annual Report from the Investor Relations section.

Q) Can I register the warranty of the product on the website?
You can find it on the Contact Us page or you can visit our Web Self Care Portal to register your warranty.

Q) Where can I get my product complaint registered?
You can register your complaint via our Toll-Free number – 1800 419 0505. You can also send your complaints and queries via Write to us section or register complaint via the online form on the Contact Us page.

Q) What are the working hours/days of the customer care center?
The working hours are between 09:00 am to 07:00 pm from Monday to Saturday.

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